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A dedicated 'Service & Parts' department was setup from day one as an integral part of Zamil Air Conditioners.

Over the years the department grew rapidly into a unique, state-of-the-art business unit, capable of servicing virtually any air-conditioning equipment, regardless of size or make.

Since 1999, CoolCare offers professional air-conditioning services as well as complete Preventive Maintenance programs and other related HVAC services

Priority is placed on developing and promoting Planned Preventive Maintenance Programs. These are aimed at providing regular, scheduled check-ups to keep your air-conditioning system in optimum operating condition, hence maximizing your investment.

Following the outstanding development and growth of the 'Service & Parts' department, combined with progression of Zamil Air Conditioners into a leading manufacturer of air conditioning products, the old 'Service & Parts' department was branched out in 1999, into the fully independent business entity  'Zamil CoolCare'.

In no time, the new company made a mark for itself, offering several solutions in the form of annual service and maintenance contracts for banks, industrial establishments, retail outlets and homes, in addition to the regular service calls. Today, Zamil CoolCare is the region's premier air-conditioning equipment service and maintenance provider, with over 1400 qualified technicians spread across 18 branches in whole of Saudi Arabia and GCC. There are almost 500 vehicles utilized to as service vehicles equipped with necessary tools, equipment, and emergency spare parts to repair and service any HVACR unit regardless of brand, capacity, or make.

Combining both the resources and expertise that stem from over three decades of being an integral part of the region’s largest air conditioner manufacturer, Zamil CoolCare is now expanding its operations in other countries in GCC and the Middle East region. It has already opened a branch office in Dubai, Bahrain and Kuwait.

In addition to sustaining equipment service and maintenance contracts, Zamil CoolCare has also developed a state of the industry Training Center. The center offers a complete range of training courses to the company’s own technicians and engineers and also those of dealers and large corporate clients.

Following are the different services and training programs offered by Zamil CoolCare:

Zamil CoolCare Services:

  • Planned Preventive Maintenance Programs
  • Replacement, Retrofitting & Upgrades
  • Large Tonnage Chiller Services
  • Compressor Rebuilding/Repair Facility
  • Air Testing & Balancing
  • Corrosion Resistant Coatings
  • Spare Parts
  • HVAC Consulting
  • Inspection Contracts

Also,  Non-destructive Testing on Chillers such as:

  • Eddy Current Testing
  • Vibration Analysis
  • Thermography
  • Infrared Analysis
  • Oil/Water analysis

Zamil CoolCare has been awarded certification from the National Environmental Balancing Bureau (NEBB), Washington DC, USA, certifying Zamil CoolCare's capability to "Perform and Manage Testing and Balancing (TAB) of Air and Hydronic Environmental Systems". 

Zamil CoolCare has serviced a major sector of Industrial, Commercial and Residential projects, and was recognized and rewarded by major industrial and business firms in Saudi Arabia. The company's vision– "To be the preferred HVAC & Refrigeration Service Provider in the GCC." – is now a reality.

Zamil CoolCare would be pleased to advise you on the best and most effective solutions for your company.

For CoolCare assistance, please call:

Toll free number (KSA): 92 0000 468 or +966-13-847 4222.

For more information on CoolCare, please visit .